To change contact details in HSBC Bank
- Mobile Banking app
- Online banking
- Phone banking
Mobile Banking app
Log on to your mobile app
1. Select your profile an icon in the top right-hand corner of the screen.
2. Find your details and select ‘Update your personal details’ and then choose ‘Contact details’.
3. Change your contact details and select the phone number or email address and follow the instructions.
Online Banking
Log on to online banking
1.Open your account ‘Account services’ menu, select ‘Personal and address details’.
2.Find your details select ‘Address details’ section to find the address.
3.Change your address select ‘Edit’ to change the address and follow the instructions.
Phone Banking
If not registered for mobile or online banking, update your address over the phone.
Personal customers: 03457 404 404
Premier customers: 03457 707 070
Business customers: 0800 032 1770
Outside the UK: +44 144 242 2929
