Contents
- 1 What is a Thimbl Card?
- 2 How to apply, get, activate Thimbl Card?
- 3 Thimbl Card UK Customer care phone number, Hours, Office Address
- 4 Thimbl. Visa Card – Vanquis Bank
- 5 Where can you use Thimbl Card?
- 6 How to complete chip and pin transaction?
- 7 How to report the lost / stolen Thimbl Card?
- 8 How much amount initially you will get when you apply Thimbl card?
- 9 Check your Thimbl Credit Score
- 10 When can you visit the Financial Ombudsman Service (FOS) after complaint to the Vanquis Bank?
What is a Thimbl Card?
Thimbl Card is a trading style of Digitonomy Limited which is a credit broker, not a lender.
How to apply, get, activate Thimbl Card?
Step 1: Check Eligibility
You are required to check your eligibility before applying for a card. You must be
- Resident in the UK
- Aged 18 or over
- In work with a regular income
- A holder of a bank account with a debit card
- Able to afford repayments
- Not bankrupt
How to check the eligibility
- Visit https://www.thimbl.com/expresscheck
- Enter your personal details, contact details
- Enter your monthly regular income
- Enter your family details
- Click Check now to get the eligibility details
Step 2: Fill the online application form
Once you are eligible, complete the online application form
- Enter your name, contact details
- Enter the residential status, upload the necessary proof
- Enter the regular monthly income
- Any loan / rent you spend
How long it will take to receive Thimbl card?
- Processing time: 10 to 14 days
Thimbl Card UK Customer care phone number, Hours, Office Address
Cards Customer Service: 0330 099 3000
Opening Hours: Monday to Friday: 8:30am – 7:00pm, Saturday: 9:00am – 4:00pm
However, you can manage your account via the Vanquis App, Vanquis Online or to use the telephone self-service options.
QuickCall (24/7 automated telephone service): 01623 23 23 23
Opening Hours: Open 24 hours a day
Lost & Stolen: 0800 783 9003 or +44 161 444 4495 (if calling from outside the UK)
Opening Hours: Open 24 hours a day
Card Activation: 0800 781 9660 or 01623 23 23 23
Opening Hours: Monday to Friday: 8:30am – 7:00pm, Saturday: 9:00am – 4:00pm
Financial Difficulty
They know life doesn’t always go to plan – should your circumstances change and you find yourself experiencing financial difficulties, they’re always here to help.
Please call us on: 0330 099 3002
Opening Hours: Monday to Friday: 8:30am – 7:00pm, Saturday: 9:00am – 4:00pm
Website: thimbl.com
How much will it cost me?
Calls to 01 and 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01 /02 prefix numbers. Calls to 0800 or 0808 numbers are free from consumers’ mobiles and landlines.
Customer Services
Address: PO Box 399, Chatham ME4 4WQ
Customer Relations Team
Address: Freepost RSBJ-HULA-XLGG, PO Box 399, Chatham, ME4 4WQ
Phone: 0330 099 3001
Opening Hours: Monday to Friday: 8:30am – 7:00pm, Saturday: 9:00am – 4:00pm
Thimbl. Visa Card – Vanquis Bank
thimbl. Visa Card is issued by Vanquis Bank Limited. Vanquis Bank can be contacted at its registered office, which is at Address: No. 1 Godwin Street, Bradford, West Yorkshire BD1 2SU. Registered number 02558509 England. VAT number 180555952. Vanquis Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 221156).
Where can you use Thimbl Card?
Thimbl Card can be used at
- Retailer shop
- Food outlets & Restaurants
- TFL Bus
- London Underground
- London Trams
- DLR
- London Overground
- Some National Rail Services.
How to complete chip and pin transaction?
- Insert Your Card: Insert your chip-enabled card into the card reader at the checkout terminal.
- Follow Instructions: The terminal will prompt you to enter your PIN (Personal Identification Number) on the keypad.
- Enter your PIN and press “Enter” or “OK.”
- Transaction Authorization: The terminal will communicate with your bank to authorize the transaction.
- Wait for Confirmation: Once the transaction is approved, the terminal will display a confirmation message.
- Remove Your Card: After the transaction is completed, the terminal will indicate that it’s safe to remove your card.
How to report the lost / stolen Thimbl Card?
- If your card is lost / stolen, report immediately by calling 0800 783 9003
How much amount initially you will get when you apply Thimbl card?
- You will get £1,200 in the initial stage. If you maintain your account in a good way, you will get more credit.
Check your Thimbl Credit Score
- You can check the credit score through Equifax, Experian, TransUnion
When can you visit the Financial Ombudsman Service (FOS) after complaint to the Vanquis Bank?
- After you receive final response letter from Vanquis (OR)
- If you have not received the final response letter with in 8 weeks of your acknowledgement letter.
- Call Ombudsman on 0800 023 4567 or 0300 123 9123 / E-mail: complaint.info@financial-ombudsman.org.uk
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